The other day I was discussing why change doesn't happen at organisations even when we know the problem. I said, because change requires integrity and we don't have that.
Integrity means that what you think, what you feel, what say, and what you do are all in alignment.
With integrity, you tell the truth even if the truth is ugly. You do the right thing even if no one is looking. And you do what you say you will do, when you say you will do, and when you don't, you tell the truth instead of making excuses.
The parents of integrity are responsibility & accountability. Being a good child to them means that you can say:
I refuse to continue doing something that no longer serves us. I might not know the solution but I know, that I am tired of tolerating it and finding excuses to justify its existence.
When we get to this point, where our thoughts, feelings, words, and actions are in alignment, change will start to happen.
If change is not happening at your organisation it simply means that the management and the leadership are not yet tired of their own BS.